We gather and securely store personal information directly from you when you engage with us or submit personal details. This includes interactions through our Web Sites, telephone communications, email correspondence, application forms on our Web Sites, social media channels, and when you provide personal information via the “Contact” or “Contact Us” forms on our Web Sites. The categories of personal information we collect during online or offline interactions may include the following:
As part of delivering our services, we may collect your social security number to verify your identity and connect you with local dealerships. Where account functionality is available, we may also collect your account username and password to facilitate access to specific parts of our services. It’s important to note that both types of information may be regarded as sensitive under certain laws. We do not engage in the “selling” or “sharing” of your sensitive personal information as defined by Cal. Civ. Code 1798.100 et seq.
In addition to the information you provide, we may also obtain your personal information from various sources, including:
We employ the aforementioned categories of personal information to facilitate our core business functions and serve our customers, particularly for the following purposes:
If you are in the United States and have submitted an application through the Journey Approved Web Site, the FCRA Consumer Notice is also applicable to you. In the event you submit an application form in connection with our services through one of our Web Sites, we may utilize your relevant personal information to:
When you voluntarily submit an application to us, we utilize technology and the personal information you provide to establish an economic profile. This profile aids us in delivering our services to you effectively.
Journey Approved may send you marketing and promotional emails. If you wish to stop receiving these communications, you have two options:
We are committed to implementing reasonable safeguards to protect your personal information from accidental or unlawful destruction, unintended loss or alteration, unauthorized disclosure or access, and any other forms of unauthorized usage. Our aim is to ensure that the security measures we employ align with the risks associated with the nature and utilization of your personal information. To this end, we uphold internal governance policies designed to fortify information protection. These policies encompass Internal Privacy Policies, Written Information Security Protocols, Incident Response Plans, Data Subject Request Protocols, and Record Retention and Destruction Policies.
Nonetheless, it is important to note that we cannot provide an absolute guarantee that your personal information will be immune to theft, loss, alteration, misuse, or unauthorized access. Furthermore, we do not assert the absolute reasonableness, effectiveness, or appropriateness of the protective measures we employ.
If you suspect that the security of your personal information has been compromised, please promptly contact us at firstname.lastname@example.org. In instances where we are legally obligated to inform you of a breach involving your personal information, we will provide notification through electronic means, in writing, or via telephone, as allowed by applicable law.
We may share your personal information with car dealers to facilitate your vehicle purchase. If you are in the United States and have submitted an application through the Journey Approved Web Site, the FCRA Consumer Notice is also applicable to you.
Additionally, we may share personal information with service providers who collaborate with us in various capacities, including but not limited to providing technical support, conducting security and anti-fraud services, delivering our services where relevant, and managing communications and marketing initiatives on our behalf. These service providers encompass:
These service providers may process your personal information as part of the services they provide to us. We take measures to ensure that our service providers handle your personal information in compliance with applicable privacy laws and regulations, utilize it solely in accordance with our contractual arrangements, and uphold its security. If you require more details about our service providers, including their identities, please reach out to us via email at email@example.com.
There may be instances where we need to share your personal information, as we deem necessary, to adhere to applicable laws or regulations, or in response to a subpoena, warrant, legal order, or to safeguard our rights or the rights of others.
Furthermore, we retain the right to transfer your personal information to a succeeding entity (or potential buyer) should we sell or transfer our business operations. This right is also reserved in the case of a merger, acquisition, bankruptcy, reorganization, or asset sale. Additionally, if we become subject to an insolvency proceeding, whether voluntary or involuntary, we or our appointed liquidator, administrator, receiver, or administrative receiver may sell, license, or otherwise dispose of such information as part of a transaction authorized by the court.
Additionally, beyond the disclosures mentioned above, we may share your personal information in other circumstances, but only with your consent.
Your personal information may be stored in various jurisdictions where we conduct our operations, which includes Canada and the United States. When we share your personal information with our trusted partners, they may also store some of your personal information in their databases, which could be located in Canada, the United States, or other parts of the world.
Please be aware that when you transmit or send personal information to us, you are effectively transferring your personal information to us in Canada and/or the United States, as applicable. It’s important to note that data protection and privacy laws in these jurisdictions may not be as stringent as the laws of your home country.
We will retain your information for the duration necessary to provide you with our services, including those accessible through the relevant Web Site. This retention aligns with our legitimate business purposes and is essential to fulfill our legal obligations, resolve disputes, protect our legal rights, and enforce our agreements.
If you wish to request the deletion of personal information we hold about you or if you want to delete some or all of your personal information, including your account if applicable, you can contact us directly at firstname.lastname@example.org. For inquiries concerning your account on a specific Web Site, you can also get in touch with us using the contact information provided on the ‘Contact’ page of each respective Web Site.
If you are in the United States and have submitted an application through the Journey Approved Web Site, the FCRA Consumer Notice also applies to you and outlines your rights concerning personal information provided via an application.
Various laws grant you rights in relation to your personal information in our possession. These rights can differ depending on your location, but typically include:
Depending on your location and subject to applicable law, you may possess additional rights regarding your personal information in our possession, including:
We do not discriminate against individuals who exercise their privacy rights under applicable law. Should you have any questions about your rights or wish to exercise any of them, please contact us at email@example.com. We will take reasonable steps to facilitate your access to your personal information, update or correct the personal information you have previously submitted, or otherwise honor your request.
As required by law, we will request proof of your identity and may verify it through a phone call or email. Depending on your request, we may ask for information such as your name, birthdate, or details from your application. You may also be required to provide a signed declaration confirming your identity. After receiving your request, we will make reasonable efforts to address it.
In some instances, you may designate an authorized agent to submit requests for privacy rights on your behalf. If you are an authorized agent submitting a request on someone’s behalf, you must provide a copy of a written and signed permission authorizing you to make such a request.
Should you request the transcription, reproduction, or transmission of your personal information, we may charge a reasonable fee to process your request, in accordance with applicable laws. In such cases, we will notify you of these charges before proceeding with your request. Additionally, in certain situations, your ability to access or control your personal information may be limited as required or permitted under applicable laws. If your request is declined, we will provide written notification outlining the reasons for our decision and information on how to appeal it.
The table provided below outlines the categories of personal information we collect and disclose for business purposes. It is important to note that, beyond the recipients identified in this table, we may also disclose any of the personal information categories we collect to government entities as required by law or to prevent unlawful activities. We do not engage in the “sale” of your personal information. However, we may “share” Identifiers, Commercial Information, Internet or other electronic network activity, and Inferences with behavioral advertising networks. If you wish to obtain further details about the categories of personal information, if any, that we share with third parties or affiliates for their direct marketing purposes, you may request this information.
Identifiers – This may encompass real names, aliases, postal addresses, unique personal identifiers, online identifiers, email addresses, account names, or similar identifying information.
Commercial Information – This may encompass details about products or services purchased, obtained, or considered, or other information related to purchasing or consumption history or patterns.
Internet or Other Electronic Network Activity Information – This may include information such as browsing history, search history, and data regarding an individual’s interaction with a website, application, or advertisement on the internet.
Professional or Employment-Related Information
Inferences Drawn from the Above Information
Journey Auto Group utilizes cookies for the following purposes:
These cookies assist us in delivering a better and more personalized online experience.
When you explore our websites, various types of cookies are stored in your device’s storage space. These cookies may either be placed by us or by third parties.
We employ several cookie categories, including:
We employ both session cookies and persistent cookies, each explained below:
Journey Auto Group utilizes Google Analytics Demographics and Interest Reporting to conduct performance analytics on our websites. It’s important to note that we do not use these cookies or the information they track to individually track users. Instead, this service provides us with insights into overall website traffic, helping us enhance the user experience.
Additionally, we may employ interest-based advertising services, often referred to as “remarketing” or “retargeting,” through third-party vendors like Google and Facebook. These services enable us to display tailored offers on third-party websites and social media platforms that are visited by users of Journey Auto Group’s websites. You have the option to opt-out of Google’s cookie usage by visiting Google’s Ads Settings. Furthermore, you can opt out of cookies used by remarketing vendors by visiting the Network Advertising Initiative’s consumer opt-out page.
Advertising vendors, such as Google and Facebook, utilize cookies, pixels, or tokens – unique identifiers associated with a web browser on a specific computer. These identifiers are placed on the computer when it accesses Journey Auto Group’s websites and are used to display ads based on the computer’s past interactions with our websites.
Most browsers and devices offer tools that enable you to control cookies. You can choose to block them entirely, receive notifications when cookies are being used, and manage the cookies already stored on your device. These adjustments can typically be made through your browser settings. However, please be aware that if you block all cookies on one or more of our websites, you may not have access to all of the site’s functionalities. It’s important to note that we do not respond to “Do Not Track” signals.
If you wish to opt out of Google Analytics Demographics and Interest Reporting, you can achieve this by installing the Google Analytics Opt-out Browser Add-on, which is provided by Google.